Fit Group USA, LLC. (the “Company” or “
we”) has developed this privacy policy out of respect for the privacy of visitors to our website and users of our mobile application. This policy describes the personal information we collect, use, and disclose about individuals who visit and/or interact with this website, our mobile application,purchase, or inquire about any of our products or services.
Whenever you visit our website or mobile application, we will collect some information from you automatically simply by you visiting and navigating through the site, and some voluntarily when you submit information using a form on the website, utilize the Live Chat feature on our website or mobile application, enroll in or subscribe to our newsletter or marketing communications, request information, or use any of the other interactive portions of our website or mobile application. Through this website or mobile application, we will collect information that can identify you and/or your activity.
Additionally, whenever you communicate, interact, or do business with us online, become an Instructor, or apply for a position of employment, we will be collecting personal information from you or about you in the course of our interactions or dealings with you. We do not, however, collect from or about any website or mobile application visitor any sensitive personal information (also known as personally identifiable information) such as social security numbers, driver’s license numbers, financial account numbers, or medical information.
Collection of Personal Information
The Company collects the following categories of personal information about visitors to our website or users of our mobile application:
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Personal Identifiers & Contact Information, including, but not limited to, first name, last name,email address, physical address, mailing address, phone number, and any personal information you provide to us through the “Contact Us”or “Instructor Registration” forms on our website or mobile application.
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Commercial Transactional Data, including. information regarding products or services provided, purchasing history, billing address, payment information, or Taxpayer Identification Number.
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Employment Information, when you provide your educational or employment information, including, but not limited to,company/business/employer name and your job title if submitting a resume or inquiries through forms on the website or mobile application.
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Internet Network Activity, including, but not limited to, the date and time of your visit to this website or mobile application; web pages visited; links clicked on the website or mobile application; browser ID; browser type; device ID; operating system; form information downloaded; domain name from which our site was accessed; search history; and cookies.
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Mobile Device Data, information collected when you navigate, access or use of our website or mobile application via mobile device, including type of mobile device, mobile device unique ID, mobile device IP address, mobile operating system, type of mobile Internet browser,unique device identifiers, and other diagnostic data.
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Geolocation Data, including, but not limited to, your IP Address and/or GPS location, latitude, and longitude.
Business Purposes for Which We May Use Your Personal Information
● To fulfill or meet the purpose for which you provided the information.
● To process,complete, and maintain records on transactions.
● To retain your selection for Text opt in/opt out to ensure customers who opted out are not sent any text messages.
● To schedule, manage and keep track of customer appointments.
● To maintain records of when customers decline a service or sale.
● To respond to consumer inquiries, including requests for information, customer support online, LiveChat on the website, mobile application, or phone calls.
● To provide interest-based and targeted advertising.
● To improve user experience on our website or mobile application.
● To understand the demographics of our website or mobile application visitors.
● To debug, identify, and repair errors that impair existing intended functionality of the website or mobile application.
● To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.
● To detect security incidents.
● To protect against malicious or illegal activity and prosecute those responsible.
Disclosure of Your Personal InformationThe Company does not share your personal information with any third party, unless required to do so by law or government agency, for the purpose of defending or prosecuting legal claims, or with service providers/vendors that process, collect or store this information for the benefit of the Company and that are restricted from using or disclosing the information outside the scope of the services they provide to the Company.
Firebase is analytics service provided by Google Inc.
You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy:
https://policies.google.com/privacy?hl=en We also encourage you to review the Google's policy for safeguarding your data:
https://support.google.com/analytics/answer/6004245. For more information on what type of information Firebase collects, please visit please visit the Google Privacy & Terms web page:
https://policies.google.com/privacy?hl=en
Sale of Personal Information
We do
NOT and will not sell your personal information in exchange for monetary or other valuable consideration, including the data of any minors.
Protection of Your Personal InformationWe use reasonable and appropriate measures to safeguard the information you submitted to us through the website or mobile application or that we received about you through the website or mobile application, including:
● We keep automatically collected data and voluntarily collected data separate at all times.
● We use internal encryption on all data stores that house voluntarily captured data.
● We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
● We restrict access to private information to those who need such access in the course of their duties for us.
You agree by using this website or mobile application that you understand that no transmission of information over the internet can be guaranteed to be totally secure. If you do not want to transmit information to us because we cannot and do not guarantee it will be 100% secure during its transmission, you agree that you will not submit personally identifiable information through the website or mobile application.We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of abreach where we are legally required to do so.
Third Party Vendors
We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.Subscribers or site visitors will never receive unsolicited e-mail messages from vendors working on our behalf.
Business Transfers
In the event we sell or transfer a particular portion of our business assets, consumer information maybe one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, consumer information may be transferred as part of the acquisition.
Compliance with Law and Safety
We may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.
Use of Cookies and Other Tracking Technologies
Cookies are small files that a website or mobile application may transfer to a user’s computer that reside there for either the duration of the browsing session (session cookies) or on a permanent, until deleted, basis (persistent cookies) that may be used to identify a user, a user’s machine, or a user’s behavior. We make use of cookies under the following circumstances and for the following reasons:
● Provide you with services available through the website or mobile application and to enable you to use some of its features
● Authenticate users and prevent fraudulent use of user accounts
● Identify if users have accepted the use of cookies on the website or mobile application
● Compile data about website or mobile application traffic and how users use the website or mobile application to offer a better website or mobile application experience
● Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with amore personal experience and to avoid you having to re-enter your preferences every time you use the website or mobile application
● Track your browsing habits to enable us to show advertising which is more likely to be of interest to you, including advertising by third parties on our website or mobile application
You may delete cookies from your web browser at any time or block cookies on your equipment, but this may affect the functioning of or even block the website or mobile application.You can prevent saving of cookies (disable and delete them) by changing your browser settings accordingly at any time. It is possible that some functions will not be available on our website or mobile application when use of cookies is deactivated. Check the settings of your browser. Below you can find some guidance:
● Safari
● Opera
● Internet Explorer
● Google Chrome
● Mozilla
Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collectinformation about their online activity. We do not respond to DNT signals.
Aggregated or Pseudonymized Data
In an ongoing effort to better understand and serve the users of our website or mobile application, we conduct research on our website or mobile application visitors’ demographics, interests, and behavior based on the personal information provided to us. Such research may be compiled and analyzed on an aggregated or pseudonymized basis. This aggregated or pseudonymized information does not identify you. We may share aggregated or pseudonymized data with affiliates and partners for business or research purposes. We may also disclose aggregated or pseudonymized user statistics in order to describe our services to current and prospective business partners, and to third parties for other lawful purposes.
External links
Our website or mobile application contain links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from our website or mobile application.
Passwords
The personal data record created through your registration with our website or mobile application can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.
Children Under the Age of 18
Our website or mobile application is not intended for children under 18 years of age. No one under age may provide any personalinformation on the website or mobile application.We do not knowingly collect personal information from children under 18. If youare under 18, do not use or provide any information on our website or mobile application. If we learn we havecollected or received personal information from a child under 18withoutverification of parental consent, we will delete that information. If youbelieve we might have any information from or about a child under 18, pleasecontact us at the email address below.
International Visitors
We do not target, market to, or offer our products or services to consumers outside of the United States. You agree not to submit your personally identifiable information through the website or mobile application if you reside outside the United States. If you reside in the European Economic Area, European Union, Great Britain, or Switzerland, submitted personally identifiable information to the Company, and want to request a copy of, correct, delete, or limit the ways the Company uses the information, send an email to
info@fitgroupusa.com indicating your request. The Company will use reasonable and appropriate measures to honor your request.
Consent to Text MessagingBy providing my wireless phone number to Fit Group USA, LLC, I agree and acknowledge that Fit Group USA, LLC may send text messages to my wireless phone number for any update, including marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consent to Terms and Conditions
By using this website or mobile application, you consent to all terms and conditions expressed in this Privacy Policy.
Changes to Our Privacy Policy
As our services evolve and we perceive the need or desirability of using information collected in other ways,we may from time to time amend this Privacy Policy. We encourage you to check our website or mobile application frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website or mobile application. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.
Consumers With Disabilities
This policy is in a form that is accessible to consumers with disabilities.
Questions About the PolicyThis website and mobile application are owned and operated by Fit Group USA, LLC. If you have any questions about this Privacy Policy, please contact us at
info@fitgroupusa.com or call (858)630-8170.
**This policy was last updated December 18, 2023.
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